AI in administration: opportunities and risks

Public administration is also undergoing profound changes as a result of AI. The presentation highlighted how AI can be used effectively to optimize processes, reduce the workload on employees, and serve citizens. At the same time, the risks were highlighted: from algorithmic discrimination to workplace changes and ethical dilemmas. AI is like fire: it can warm you, but it can also burn you. That is why clear values and principles as well as an ethical compass are needed to shape technology in the interests of people. The presentation called for the responsible use of AI in public administration.